Return Policy

Returns We offer a 14-day return policy. You have 14 days from receiving your item to request a return. To be eligible, your item must be in the same condition as received—unworn, unused, with tags, and in its original packaging. A receipt or proof of purchase is required.

To initiate a return, contact us at customer.service@theluxeleather.com. We will provide a return instructions. Returns sent without prior authorization will not be accepted.

Damages and Issues Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Exceptions / Non-Returnable Items We cannot accept returns on sale items or gift cards.

Exchanges To exchange an item, please return it first. Once the return is accepted, make a separate purchase for the new item.